
“Service That Wins” customer service school
Improve service in local restaurants, cafés and hotels and bring hospitality teams together as a professional community.
Projects / FORMULA X
The brief, the work and the outcome. Explore projects by the FORMULA X and X-TIME teams for businesses, regions and communities.
Projects found: 18

Improve service in local restaurants, cafés and hotels and bring hospitality teams together as a professional community.

Connect team development, northern food producers and a public city event. Give professionals practical experience and business connections while introducing residents to Yamal's cuisine, producers and culture.

Present the creative industries as an opportunity for business and professional growth. Combine learning, local products and culture in a single event with clear visitor journeys for different audiences.

Make coffee culture part of a city celebration and support the local coffee shop community. Provide a professionally judged competition for specialists and a route through tastings, workshops and interactive activities for residents.

Help entrepreneurs move from an interest in AI to working on their own business challenges. Create an environment where learning, practice, networking and rest support each other throughout the camp.

Coordinate daily stand operations and a changing program over several months. Bring together the exhibition management, regional departments, performers, guides and suppliers to create a welcoming visitor experience.

Build a distinctive regional stand to a tight schedule and prepare it for CIPR 2024.
Create an online entrepreneurship program that sustains participation over three weeks, rather than one evening.

Deliver a complete conference for four clients and create a place for the HR community to exchange experience. Coordinate the speakers and program while providing comfortable conditions for learning and networking.

Deliver a complete conference at a technology company’s office and create a setting for HR professionals to connect. Bring together a substantive program, speaker support and guest services.

Present the city’s heritage and development through an expressive exhibition space. Bring architecture, moving images, lighting and sound together into a coherent story.

Bring together entrepreneurship support teams from across Russia to develop proposals for the national small-business program.

Support journalists and production crews, document the anniversary program, and ensure that four concert venues were technically ready.

Make festival partners part of the visitor experience through engaging activities and spaces, and produce photography and video for the brands’ continuing communications.

Turn the song into a visual story and organize filming across the selected locations. Coordinate creative work, casting, equipment and post-production within one production process.

Attract visitors to the developer’s stand and create opportunities to engage with the brand. Coordinate entertainment, useful content and the on-site team throughout the four-day exhibition.

Introduce a hands-on conference format that engages attendees with branded content.

Give business owners time away from daily operations, with experienced peers, expert discussions, nature and space to reflect.
Your next project
Tell us about your event’s goals, audience and intended outcome. Together, we’ll choose the right format.